Stage 4 – Sharing needs

Organisations MUST ensure information about individuals’ information and/or communication support needs is part of existing data-sharing processes, and a routine part of referrals, discharges and handovers in the care pathway. Data-sharing is to support direct patient/service user care, not for reporting or analysis purposes.

Picture of staff member along side a quote

“The Accessible Information Standard is really important to pharmacists and anyone working in health and social care, because each patient is unique.”


Shamir Shah
Pharmacy Manager, Wembley Centre for Health & Care

Electronic information shared should be formatted in line with standard codes for varying sensory losses or learning disabilities).

Information sharing as part of the AIS Standard should utilise existing data-sharing processes, including information governance protocols and processes to obtain and record patient/service user consent.

Information about individuals’ information and /or communication needs should be part of referrals within and between organisations, including (but not limited to), referrals from primary into secondary care, transfers, handovers and discharges from inpatient settings into community care.

Data recorded as part of the Standard should be included (with the service user’s consent) as part of shared and integrated records. Existing systems should be used for sharing patient information with other services (for example Summary Care Records (SCR) and NHS eReferral Services).

The information will be automatically visible to health or care professionals accessing SCRs. Patients with online access can view summary information from detailed GP records, allowing them to confirm accuracy and relevance over time.

Take the Test

Accessible Information
Standard Module

There are 20 questions with multiple choice answers - your challenge is to get 20 out of 20!

Click here to access


Read the full AIS guidance here